Busways’ Passenger Code of Conduct outlines the rights and responsibilities of those who travel with us:

Passengers can:

• Expect the bus to be clean and tidy
• Expect to see the driver’s authority card displayed
• Expect to not be inconvenienced by any luggage or goods within the bus
• Expect the driver to behave in an orderly manner, act with civility and propriety and comply with reasonable requests
• Drink water on the bus

Passengers cannot:

• Place feet on seats
• Smoke, eat or spit
• Use offensive language or behave offensively
• Interfere with equipment or damage the bus
• Drop or leave rubbish in the bus