Busways Code of Conduct

Busways’ Passenger Code of Conduct outlines the rights and responsibilities of those who travel with us:


Passengers can:

  • Expect the bus to be clean and tidy
  • Expect to see the driver’s authority card displayed
  • Expect to not be inconvenienced by any luggage or goods within the bus
  • Expect the driver to behave in an orderly manner, act with civility and propriety and comply with reasonable requests
  • Drink water on the bus


Passengers cannot:

  • Place feet on seats
  • Smoke, eat or spit
  • Use offensive language or behave offensively
  • Interfere with equipment or damage the bus
  • Drop or leave rubbish in the bus